fbpx

Healthy Living Coach™

Brooklyn, NY

Terms of Service

 
All services are online
 
To download the  Healthy Living Coach app, go to the app store.
 

To agree to these terms of service, you are confirming that you are of legal age, 18 yrs or older.


All live classes/sessions are online via video conferences.

 
 
Win A Prize Each Month On The App
 
Limit of 1 win per calendar month. After a win, wait until a new calendar month to play again. When you win a prize, the deadline to use your prize is 30 days from date of winning the prize. Prizes are nontransferable to another person.
 
 
MEMBERSHIPS
 
Membership in the unlimited online live body toning and stretching classes is for 12 consecutive calendar months. You have the option of paying in full or using the monthly payment plan. Unattended classes do not roll over to the following month. 

Minors above the age of 9 require an account and a purchased pass to participate in a class/session.

Memberships, Classes, Sessions are not transferable to another person
 
 

Membership in the self care support forum is for 12 consecutive calendar months. You have the option of paying in full or using the monthly payment plan. Non participation in the forum does not roll over to the following month.
 
 
The online 12 week weight loss plan is for 12 “CONSECUTIVE” weeks. You have the option of paying in full or using the monthly payment plan.

Minors above the age of 9 require an account and a purchased pass to participate in a class/session.

Memberships, Classes, Sessions are not transferable to another person
 
 
 
CANCELLATIONS,  EXPIRATIONS,  REFUNDS, CLOSURES
 
 
When purchasing a service ( membership or a pass), pay careful attention to the expiration dates. It is your responsibility to ensure you recall the expiration dates and use all your classes/sessions prior to the expiration date. For example, the 12 week weight loss plan is for 12 “CONSECUTIVE” weeks.

There is a strict cancellation policy of 12 hours prior notice to avoid forfeiting the personal trainer sessions.

There is a Strict No Refund Policy. 

Strict No Walk In policy. To secure a spot, use the Healthy Living Coach app to book online.  

Deadline to click your class invite link is FIVE minutes “prior” to class time so that you can enter the virtual waiting room. All participants in the virtual waiting room will be accepted into class FIVE minutes prior to start time to allow for mic /camera check, so that class begins on time.

Classes/sessions without a booking 60 minutes prior to class/session time will be cancelled without prior notice. For example, if a class is scheduled to start at 7am, if there are no bookings at 6am, the class is automatically cancelled. A fitness class with 1 person booking will also be cancelled if that person has a pattern of 3 no-shows. For personal trainer bookings, persons flagged for a pattern of 3 no-shows or 3 cancellations will be placed on administrative review before a new booking can be approved.
will not be able to hold a class open for a single booking

Please review class calendar on the Healthy Living Coach app  for closure days including holidays.
 
 
NO-SHOWS
 
 
A fitness class with 1 person booking will also be cancelled if that person has a pattern of 3 no-shows. For personal trainer bookings, persons flagged for a pattern of 3 no-shows or 3 cancellations will be placed on administrative review before a new booking can be approved.
will not be able to hold a class open for a single booking
 
 
Minors above the age of 9 require an account and a purchased pass to participate in a class/session.

Memberships, Classes, Sessions are not transferable to another person
 
 
Safety
 
For your safety, exercise sneakers are required unless specifically directed otherwise by the instructor depending upon the class/session format.

Wearing of comfortable workout clothing is recommended.

To help prevent injury, you are required to perform warm up exercises at the beginning of your participation in classes/sessions.

      Your Form has been successfully submitted!